FAQ
Frequently Asked Questions (FAQ)
General Information
What is Angela Lux Clothing?
Angela Lux Clothing is a U.S.-based women’s fashion brand offering luxury-inspired, modern, and timeless apparel. Our designs are created to empower confident women through elegance, quality, and style.
Where is Angela Lux Clothing located?
Angela Lux Clothing operates in the United States and proudly serves customers nationwide and internationally.
Do you have a physical store?
At this time, Angela Lux Clothing is an online-only store, allowing us to offer exclusive designs and exceptional value directly to our customers.
Orders & Payments
How do I place an order?
Simply browse our collection, select your desired items, choose your size, and add them to your cart. Once you’re ready, proceed to checkout and follow the secure payment steps.
What payment methods do you accept?
We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Additional payment options such as PayPal, Apple Pay, or Shop Pay may also be available at checkout.
Is my payment information secure?
Yes. All transactions are processed through secure, encrypted payment gateways to ensure your personal and financial information remains protected.
Can I cancel or change my order after placing it?
Orders are processed quickly to ensure timely delivery. If you need to cancel or modify your order, please contact us immediately. Once an order has been processed or shipped, changes may not be possible.
Shipping & Delivery
Where do you ship?
We ship across the United States and to select international destinations.
How long does shipping take?
Processing time typically takes 14–28 business days. Shipping times vary based on location and shipping method selected at checkout. Estimated delivery times will be provided during checkout.
How much does shipping cost?
Shipping rates are calculated at checkout based on your location and selected shipping option.
Will I receive a tracking number?
Yes. Once your order has shipped, you will receive a confirmation email with tracking information.
Returns & Exchanges
What is your return policy?
We accept returns within a specified timeframe (typically 7–14 days) from the date of delivery, provided items are unworn, unwashed, and in original condition with tags attached.
How do I start a return?
To initiate a return, please contact our customer support team with your order number. We will guide you through the return process.
Do you offer exchanges?
Yes. Exchanges are available for size or color, depending on item availability. If your desired item is out of stock, a store credit or refund may be issued.
Are sale items returnable?
Sale or clearance items are final sale unless otherwise stated on the product page.
Product Care & Quality
How should I care for my Angela Lux Clothing items?
Care instructions are listed on each product label and product page. We recommend following these instructions to maintain quality and longevity.
What materials do you use?
We carefully select high-quality fabrics that provide comfort, durability, and a luxurious feel. Fabric details are listed on each product page.
Customer Support
How can I contact Angela Lux Clothing?
You can reach our customer support team through our website contact form or by email. We aim to respond within 24–48 business hours.
What if my item arrives damaged or incorrect?
If you receive a damaged or incorrect item, please contact us immediately with photos and your order number. We will resolve the issue promptly.
Promotions & Discounts
Do you offer discounts or promotions?
Yes. We occasionally offer promotions and exclusive discounts. Sign up for our email newsletter to stay updated.
Can I use multiple promo codes?
Only one promo code may be used per order unless otherwise stated.
Account & Privacy
Do I need an account to place an order?
No, you may check out as a guest. However, creating an account allows you to track orders and enjoy a faster checkout experience.
Is my personal information protected?
Yes. We value your privacy and follow strict data protection practices. Please review our Privacy Policy for more information.
Additional Questions
How can I stay connected with Angela Lux Clothing?
Follow us on social media and subscribe to our newsletter for new arrivals, style inspiration, and exclusive offers.